Get to Know Your OTC Benefit

Your Wellcare By Allwell plan includes an over-the-counter (OTC) benefit that gives you money to purchase everyday personal care and wellness products like vitamins, bandages, and toothpaste without having to leave your home.

This is one of the money-saving benefits of Medicare. You’ll get the drugstore items you like to use, at no cost to you.

Enjoy this short video on how to use your OTC benefit allowance and get the most from your Wellcare By Allwell plan.

Ordering your OTC items is easy:

  1. Check your Summary of Benefits to see how much money is included with your OTC benefits and how often you can spend it.
  2. Follow the steps in your plan’s catalog:
    2021 Over-the-Counter Catalog - English / Spanish (PDF)
  3. 2022 Over-The-Counter Catalog - English (PDF)
  4. You can also visit ww.cvs.com/otchs/wellcare to place your order online. (By clicking on this link you will be leaving the Wellcare By Allwell.) Or, use the info in your Wellcare By Allwell Welcome Kit to place your order by phone at 1-866-528-4679 (TTY: 711).
  5. Your order will be shipped to your home.

You may be able to pick up your OTC products from a CVS store near you. Please note: this does not include CVS locations inside of Target stores.

Connect to the CVS OTC website to view available products and store information. (By clicking on this link you will be leaving the Wellcare By Allwell.)

If you have questions please, contact Member Services.

Wellcare By Allwell
100 Center Point Circle
Columbia, SC 29210

1-855-766-1497; (TTY: 711)

© Copyright 2024 Centene Corporation. All Rights Reserved.

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Wellcare is the Medicare brand for Centene Corporation, an HMO, PPO, PFFS, PDP plan with a Medicare contract and is an approved Part D Sponsor. Our D-SNP plans have a contract with the state Medicaid program. Enrollment in our plans depends on contract renewal.

Every year, Medicare evaluates plans based on a 5-star rat

Wellcare is the Medicare brand for Centene Corporation, an HMO, PPO, PFFS, PDP plan with a Medicare contract and is an approved Part D Sponsor. Our D-SNP plans have a contract with the state Medicaid program. Enrollment in our plans depends on contract renewal.

Every year, Medicare evaluates plans based on a 5-star rating system.

Out-of-network/non-contracted providers are under no obligation to treat Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

Value-Added Items and Services (VAIS) are not plan benefits and are not covered by the plan. Plan enrollees are responsible for all costs.

Please contact your plan for details.

Updated date: 10/01/2021

Material ID: Y0020_22_WEBALLWELL_2022